Life Threatening Emergencies

The reservation time is not a guarantee of when you will be seen. Based on the acuity of other patients, it is possible that other patients may be seen before you.

As part of your terms of agreement, you acknowledge that ER Express is not to be used for life threatening conditions. If you experience any of the following, do NOT make or wait for a reservation; instead, call 911 or go to the closest ER immediately:

Any medical condition manifesting itself by acute symptoms of sufficient severity (including severe pain) such that the absence of immediate medical attention could reasonably be expected to result in --

  • placing the health of the individual (or, with respect to a pregnant woman, the health of the woman or her unborn child) in serious jeopardy,
  • serious impairment to bodily functions, or
  • serious dysfunction of any bodily organ or part, or

With respect to a pregnant woman who is having contractions --

  • that there is inadequate time to effect a safe transfer to another hospital before delivery, or
  • that the transfer may pose a threat to the health or safety of the woman or her unborn child.

Upon presenting to the Emergency Room, you might receive a Medical Screening Exam regardless of your ability to pay. This screening exam will determine whether or not your condition constitutes a medical emergency. If after the Medical Screening Exam, it is determined that your condition is not a medical emergency, you may be asked to pay your co-payment or other financial obligation before receiving treatment. In the event that one or more patients with more emergent medical conditions present themselves to the hospital at your projected time to see a healthcare professional, those patients will be seen and receive treatment prior to you.